1. Introduction

Le Salon Doré (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lesalondore.com), use our services, or interact with our digital platforms. Please read this policy carefully. By using our services or website, you consent to the practices described herein.

Le Salon Doré is located at 530 University Ave, Suite A, Palo Alto, CA 94301.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Book an appointment (name, phone number, email address)
Create an account on our website
Subscribe to our newsletter or promotional communications
Fill out a contact form or communicate with us
Leave a review or provide feedback
Purchase gift cards or products

This information may include your name, email address, phone number, mailing address, payment information, and service preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited, time spent on pages, and navigation paths
Referring website or source
Device identifiers

3. Use of Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of our website.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

4. Third-Party Services

We use various third-party services to operate our business and digital platforms. These services may collect and process your data according to their own privacy policies:

Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google may collect information about your visits to our site and other websites. For more information, see Google Privacy Policy.
TikTok: We use the TikTok API to publish and manage content on our TikTok account. TikTok may collect data when you interact with our content on their platform. See TikTok Privacy Policy.
Instagram (Meta): We maintain a presence on Instagram and may use Meta APIs for content management. See Instagram Privacy Policy.
Pinterest: We use Pinterest to share content and may use their API services. See Pinterest Privacy Policy.
Payment Processors: We use third-party payment processors to handle transactions securely. We do not store your complete credit card information on our servers.

5. AI-Assisted Content Creation

Le Salon Doré uses artificial intelligence tools to assist in creating and enhancing digital content, including written copy, social media posts, and visual materials. These AI tools may process publicly available information but do not collect or use your personal data. AI-generated content is reviewed and curated by our team to ensure accuracy and quality.

6. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our salon services
To process appointments, payments, and transactions
To send appointment confirmations, reminders, and follow-ups
To respond to your inquiries and provide customer support
To send promotional communications (with your consent)
To improve our website, services, and customer experience
To analyze usage trends and website performance
To comply with legal obligations

7. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our business (appointment scheduling, payment processing, email services).
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of business assets.
Consent: With your explicit consent for any other purpose.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Appointment records are typically retained for a period of seven (7) years. You may request deletion of your data at any time, subject to legal retention requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request correction of inaccurate personal information.
Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. Le Salon Doré does not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days.

11. Children Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your California privacy rights, or have concerns about our data practices, please contact us:

Le Salon Doré
530 University Ave, Suite A
Palo Alto, CA 94301
Email:

Last updated: March 24, 2026